GENERAL FAQs

WHAT'S NEW

Reliable Controls

NCH is now a Reliable Controls Authorized Dealer

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Replace your old mechanical thermostat

Replace your old mechanical thermostat. Installing a new programmable thermostat will save you money!

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WETT is a a national standard that is now applied to all wood-fired installations. WETT is an acronym for Wood Enengy Technology Transfer, a non-profit association that promotes the safe and effective use of wood appliances. WETT certified inspectors have taken a comprehensive week long course and are required to maintain their certification by way of an upgrade course every five years.

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GENERAL FAQs

Do we deliver?

Yes we do deliver but only within town limits. If you require a delivery out of town we would be happy to do so provided we are scheduled for work in the area.

Do we have 24 hour service?

We have a technician on call 24 hours a day. Service provided after hours is billed at time and a half in addition to a $100.00 call out fee for the Smithers / Telkwa area