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WHAT'S NEW

Reliable Controls

NCH is now a Reliable Controls Authorized Dealer

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Avoid using 90* elbows when installing stove pipe

Avoid using 90* elbows when installing stove pipe. Use 45* elbows whenever possible for horizontal…

Frequently Asked QUESTIONS

FAQ

What is the difference between Acrylic and Gelcoat fiberglass?

Acrylic is a sheet of material that is heated and vacuum formed over a mold, creating a continous waterproof membrane. It is then reinforced with fiberglass. Gelcoat fiberglass is a polyester resin sprayed onto a mold and then reinforced with fine glass particles. One is a solid surface, the other is porous.

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Air Handler / Heat Pumps FAQs

Do I need a roof over my heat pump?

Some manufacturers insist a roof over your heat pump is not necessary. However, in some cases where the unit may not be running consistently, snow can accumulate inside the unit and cause issues on startup. If you prefer not to install a shelter,  you should ensure all snow is cleaned off the heat pump on a regular basis

At what temperatue does a heat pump become ineffective?

Air source heat pumps are dependant on outside air temperature and become less efficient as the temperature drops. We recommend -10C as a set point where the heat pump should default to a backup heat source