Banner Images

WHAT'S NEW

Reliable Controls

NCH is now a Reliable Controls Authorized Dealer

TIP...
of the Iceberg

Leaving town? Shut off the water.

If you plan on being away for a few days, turn off the water supply to the house. This will…

Frequently Asked QUESTIONS

FAQ

How deep do we place Geo loops?

Loops are generally laid into trenches that are 6ft wide by 6ft deep and are approx 300ft in length. The amount of loop depends on the heating / cooling load requirements for the home in question.

read details

Air Handler / Heat Pumps FAQs

Do I need a roof over my heat pump?

Some manufacturers insist a roof over your heat pump is not necessary. However, in some cases where the unit may not be running consistently, snow can accumulate inside the unit and cause issues on startup. If you prefer not to install a shelter,  you should ensure all snow is cleaned off the heat pump on a regular basis

At what temperatue does a heat pump become ineffective?

Air source heat pumps are dependant on outside air temperature and become less efficient as the temperature drops. We recommend -10C as a set point where the heat pump should default to a backup heat source