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WHAT'S NEW

Reliable Controls

NCH is now a Reliable Controls Authorized Dealer

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Leaking water hydrants?

Removing your garden hoses in the fall will allow the siphon on the wall hydrant to function. Doing…

Frequently Asked QUESTIONS

FAQ

Why can’t I use stove pipe to add some length to my existing chimney?

Chimney systems by code need to be installed once a transition through a combustible (roof or wall) is required. Once the transition to chimney is made the chimney system must be completed through to termination (chimney cap).

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Air Handler / Heat Pumps FAQs

Do I need a roof over my heat pump?

Some manufacturers insist a roof over your heat pump is not necessary. However, in some cases where the unit may not be running consistently, snow can accumulate inside the unit and cause issues on startup. If you prefer not to install a shelter,  you should ensure all snow is cleaned off the heat pump on a regular basis

At what temperatue does a heat pump become ineffective?

Air source heat pumps are dependant on outside air temperature and become less efficient as the temperature drops. We recommend -10C as a set point where the heat pump should default to a backup heat source