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WHAT'S NEW

Reliable Controls

NCH is now a Reliable Controls Authorized Dealer

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Make sure you have enough chimney

A rule of thumb for determining how much chimney you need for proper woodstove performance is…

Our PROJECTS

Viessmann Vitodens 200 Boiler

Twin Vitodens 200 Boiler Installation

Viessmann Vitodens 200 Boiler

Frequently Asked QUESTIONS

FAQ

Do we have 24 hour service?

We have a technician on call 24 hours a day. Service provided after hours is billed at time and a half in addition to a $100.00 call out fee for the Smithers / Telkwa area

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Air Handler / Heat Pumps FAQs

Do I need a roof over my heat pump?

Some manufacturers insist a roof over your heat pump is not necessary. However, in some cases where the unit may not be running consistently, snow can accumulate inside the unit and cause issues on startup. If you prefer not to install a shelter,  you should ensure all snow is cleaned off the heat pump on a regular basis

At what temperatue does a heat pump become ineffective?

Air source heat pumps are dependant on outside air temperature and become less efficient as the temperature drops. We recommend -10C as a set point where the heat pump should default to a backup heat source