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Reliable Controls

NCH is now a Reliable Controls Authorized Dealer

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of the Iceberg

Leaving town? Shut off the water.

If you plan on being away for a few days, turn off the water supply to the house. This will…

Frequently Asked QUESTIONS

FAQ

At what temperatue does a heat pump become ineffective?

Air source heat pumps are dependant on outside air temperature and become less efficient as the temperature drops. We recommend -10C as a set point where the heat pump should default to a backup heat source

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Why can’t I use stove pipe to add some length to my existing chimney?

Chimney systems by code need to be installed once a transition through a combustible (roof or wall) is required. Once the transition to chimney is made the chimney system must be completed through to termination (chimney cap). As well, an insulated chimney serves two purposes; one is to insulate the flue gases from combustibles and second is to keep the flue gases as warm as possible. If an un-insulated pipe is fixed atop a proper chimney the warm gas are prematurely cooled and can result in poor draft and excessive creosote.