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Reliable Controls

NCH is now a Reliable Controls Authorized Dealer

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Leaving town? Shut off the water.

If you plan on being away for a few days, turn off the water supply to the house. This will…

Frequently Asked QUESTIONS

FAQ

Do I need a roof over my heat pump?

Some manufacturers insist a roof over your heat pump is not necessary. However, in some cases where the unit may not be running consistently, snow can accumulate inside the unit and cause issues on startup. If you prefer not to install a shelter,  you should ensure all snow is cleaned off the heat pump on a regular basis

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I have existing gray water line but it is hard to find, where can I find more?

The gray water line is Polybutylene (Poly-B for short) and is no longer manufactured. The product line was discontinued due to the potential for breakdown given certain chlorine levels in the water  and a particular kind of fitting, both of which were not an issue in Canada. These pipes, given they are correctly installed, will most likely outlive the house here in Canada and should not be a cause for concern. Poly-B has given way to a number of different waterline manufacturers, the most common one being Crosslinked Polyethylene, better known as Pex, used extensively as a substitute for more expensive plumbing systems such as copper.

See the following link for more info:http://www.pexinfo.com/