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WHAT'S NEW

Reliable Controls

NCH is now a Reliable Controls Authorized Dealer

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Avoid using 90* elbows when installing stove pipe

Avoid using 90* elbows when installing stove pipe. Use 45* elbows whenever possible for horizontal…

Frequently Asked QUESTIONS

FAQ

There are a lot of different kinds of pellets, which are best?

Pellets, like conventional wood, differ in variety and some wood species perform better than others. It has been our experience that burning premium grade pellets, like fir, provide for more heat, less ash and less sooting due to moisture content. Though they tend to be more expensive they will most likely save you money in the long run as you will require less fuel and maintenance

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Water flow issues? Check the aerator

If you find your faucet not giving you enough water, check the aerator. They are easily removed and should be cleaned periodically.