North Central Plumbing & Heating Ltd. is committed to safeguarding your privacy online. Please contact us if you have any questions or concerns about this policy.
North Central Plumbing & Heating Ltd.
PO Box 665, 3352 Hwy 16 W, Smithers, BC V0J 2N0
Toll-free: 1-877-411-6274 · Tel: 250-847-3060 · Fax: 250-847-5255
Email: info@nch.ca
Last updated: [date of publication]
When you send us a service request, estimate request or message through this website, we collect the details you provide: your name or company name, phone number, email address, service address, preferred date, purchase order number (if any) and a description of the work you need. We use this information to respond to your request, book and perform service, provide quotes, invoice for work, and contact you about it. We do not collect payment card details through this website.
Our web server records the IP address of visitors to the site. We use it for traffic statistics, troubleshooting server problems and protection against abuse and fraud.
This website does not use advertising or tracking cookies. If we add analytics or other tools in the future, we will update this policy.
We and our hosting provider monitor server access and activity to prevent unauthorized use of the site and its forms.
We may keep a record of emails, form submissions and letters you send us, along with our replies, for as long as needed to serve you and meet our legal and business obligations.
If you agree (in person or by phone) to receive text messages such as appointment reminders or dispatch notices, we will send them to the number you gave us. Message and data rates may apply and frequency varies. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase.
We do not sell your personal information, and we do not share it with third parties for their marketing. We share it only with service providers who help us run the website and our business (such as web hosting and email), with your consent, or where required by law. Your information may also be disclosed to government authorities, law enforcement or legal counsel, for example in response to a court order or other legal requirement. We cannot guarantee that information will never be disclosed in these circumstances.
We handle personal information in accordance with British Columbia's Personal Information Protection Act and, where it applies, Canada's PIPEDA. You may ask to see, correct or delete the personal information we hold about you, or withdraw your consent, by contacting us using the details above. We may need to keep some information where the law requires it.
Information you send through this website is encrypted in transit using SSL/TLS. After we receive it, we make reasonable efforts to protect it. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Our site may link to other websites, such as SNAP Home Finance and our preferred contractors. We are not responsible for the privacy practices or content of those sites. We may update this policy from time to time and will post the new version on this page with a new "last updated" date.