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WHAT'S NEW

Reliable Controls

NCH is now a Reliable Controls Authorized Dealer

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Know where your main water shutoff is located

Make a point of locating your main water shutoff, ensure it is well labelled and advise everyone…

Our PROJECTS

Renaissance Fireplace Installation

Model 1500 Renaissance Rumford installed in a Great Room

Renaissance Fireplace Installation

Frequently Asked QUESTIONS

FAQ

What does it mean to have a “Certified” appliance

A certified appliance refers to a designation affixed to the appliance by means of a a label. This label is provided by the company that has "certified" the appliance in terms of function and clearance to combustible materials. 

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Air Handler / Heat Pumps FAQs

Do I need a roof over my heat pump?

Some manufacturers insist a roof over your heat pump is not necessary. However, in some cases where the unit may not be running consistently, snow can accumulate inside the unit and cause issues on startup. If you prefer not to install a shelter,  you should ensure all snow is cleaned off the heat pump on a regular basis

At what temperatue does a heat pump become ineffective?

Air source heat pumps are dependant on outside air temperature and become less efficient as the temperature drops. We recommend -10C as a set point where the heat pump should default to a backup heat source