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WHAT'S NEW

Reliable Controls

NCH is now a Reliable Controls Authorized Dealer

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of the Iceberg

Leaving town? Shut off the water.

If you plan on being away for a few days, turn off the water supply to the house. This will…

Our PROJECTS

Veissmann Vitocrossal Installation

Commercial replacement of two existing boilers with new Veissmann

Veissmann Vitocrossal Installation

Frequently Asked QUESTIONS

FAQ

What does it mean to have a “Certified” appliance

A certified appliance refers to a designation affixed to the appliance by means of a a label. This label is provided by the company that has "certified" the appliance in terms of function and clearance to combustible materials. 

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Air Handler / Heat Pumps FAQs

Do I need a roof over my heat pump?

Some manufacturers insist a roof over your heat pump is not necessary. However, in some cases where the unit may not be running consistently, snow can accumulate inside the unit and cause issues on startup. If you prefer not to install a shelter,  you should ensure all snow is cleaned off the heat pump on a regular basis

At what temperatue does a heat pump become ineffective?

Air source heat pumps are dependant on outside air temperature and become less efficient as the temperature drops. We recommend -10C as a set point where the heat pump should default to a backup heat source